Customer Testimonials

Service took care of all my needs!

Awesome as aiways

Casey is always so polite, knowledgeable and thorough. Even at closing time he doesn’t skip a beat!

It was good and everyone was very friendly

Very friendly, professional team.

I cannot say enough good things about my experience at Volume Chevrolet! From start to finish, the customer service was absolutely amazing, and everyone made me feel so welcome. Tabatha and Reginald went above and beyond to work with me and make sure I was able to get the car I wanted. They were so helpful, kind, and willing to work with me throughout the entire process. Purchasing a car can sometimes be stressful, but they made the whole experience enjoyable and easy. You can truly tell when people care about their customers, and that is exactly how I felt ... Read More

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Google - Nov 8, 2026

I cannot say enough good things about my experience at Volume Chevrolet! From start to finish, the customer service was absolutely amazing, and everyone made me feel so welcome. Tabatha and Reginald went above and beyond to work with me and make sure I was able to get the car I wanted. They were so helpful, kind, and willing to work with me throughout the entire process. Purchasing a car can sometimes be stressful, but they made the whole experience enjoyable and easy. You can truly tell when people care about their customers, and that is exactly how I felt here. This was by far the BEST experience I have ever had when purchasing a vehicle, and I am so thankful for everyone who helped make it happen! If you are looking to purchase a vehicle, I highly recommend Volume Chevrolet! Ask for Tabatha and Reginald — you will not be disappointed. They deserve all the recognition for going above and beyond!

Tabitha is the truth! I was out of there with my brand new car in less than 3 hrs and I wasn’t even going to buy a car! Everyone was so nice and excited for me. I will definitely be sending them everyone I know that’s looking for a car

Not to happy about a week ago i called service advisor about warranty covering lost key fob, was told that a claim would be opened, called again yesterday to check status, was told by a different service advisor that I had to complete lost key fob form and sign it and return it to the advisor. Which was completed, but i was not told that the first time I called. I called again today to open claim defective tire and emmision smells in our cab GMC 3500, was told a claim would be started, lets see what happens. Suggestion the service ... Read More

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Google - Nov 4, 2026

Not to happy about a week ago i called service advisor about warranty covering lost key fob, was told that a claim would be opened, called again yesterday to check status, was told by a different service advisor that I had to complete lost key fob form and sign it and return it to the advisor. Which was completed, but i was not told that the first time I called. I called again today to open claim defective tire and emmision smells in our cab GMC 3500, was told a claim would be started, lets see what happens. Suggestion the service advisor needs to call the customer back with in 48 hrs to provide claim updates. I give them until Friday no word I will call back to the service manager.

Very good experience. Salesman very courteous and knew his car he was selling very well.

Came in town and needed oil change and tire rotation. And they Gisele great got me a Ken care of quick and very friendly.

Be more transparent with pricing, stop trying to add all those extras and let a person see everything they are signing instead of adopting the signature. I tried not to do a review but you kept asking so here you go, and send me my tag back that'son my old car you were supposed to mail to me, unless you wantedme to pay for that to. Please don't contact me again.

Kasey is always so great when I come in for maintenance. He makes sure I’m comfortable and in and out as quick as possible.

Great customer service. Technician did a good job at trouble shooting my problem and worked with the Service Mngr to come up with a quick and inexpensive solution for my car fix. Great location and waiting facilities!!

Get service in a timely manner. Service team is always polite.

Excellent service!

Very professional, I had an appointment and got in and out in a timely manner! Highly recommend!

The Services Advisory’s do a great job in helping the customers but the guys that work on your vehicle sometimes don’t have a clue

I came in for a scheduled oil change. I was told that the truck was not aligned properly so I agreed to have that fixed. After 2 hours of waiting I went and asked. I was told that they were waiting to change the oil, the alignment had been done. I received a call from volumn Chevrolet about my experience and quickly told him that I was still waiting in the service dept. He said he would check on it immediately. I was then told that my oil had been changed and it was awaiting the alignment in the shop. We ... Read More

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Google - Oct 25, 2026

I came in for a scheduled oil change. I was told that the truck was not aligned properly so I agreed to have that fixed. After 2 hours of waiting I went and asked. I was told that they were waiting to change the oil, the alignment had been done. I received a call from volumn Chevrolet about my experience and quickly told him that I was still waiting in the service dept. He said he would check on it immediately. I was then told that my oil had been changed and it was awaiting the alignment in the shop. We refused and was asked if we wanted to go tighten all the lug nuts ourselves? WHAT???? We’d been there for over 2 1/2 hours. It took s verbal more minutes to redo the paperwork for just an oil change and we were not given a receipt! I called after leaving to let them know that I wanted a receipt sent to me but when I got it, it was nothing but a that’s you for visiting, paying, and please come back. Totally dissatisfied with Volumn Chevrolet this trip!!

Great great customer service .

Best place to get a oil change for your GM vehicle!

Bought my Traverse there and have had her serviced every time there. The service staff are polite, knowledgeable and very good with communication.

Fast and friendly customer service!

Kasey in the service department went above & beyond! Service department was incredibly helpful!

Everything was handled online, from Torrey showing me pictures, to the financing. Couldn't have been easier. And, my new 2027 Chevrolet Equinox, Midnight Edition, was delivered to my home as well! Thanks Volume Chevrolet! Y'all go see Torrey!

Great service and good turn around time compared to other dealerships within a 45 minute radius.

they suck literally took almost two hours just for a oil change and the last time they changed my oil they didn’t even reset the computer

Very professional

Trey was fantastic but the sales managers were slow and gave me numbers that did not add up. There were additional items on the car that were not included in the MSRP

all techs in the service department require remedial training.

Paid for a tire rotation left the shop and got a flat tire it was a nail in my tire they did not check my tires horrible service I will never pay them to do anything else

I was very disappointed. My dad brought my car in for an oil change on Thursday. Friday my check engine light came on.Saturday morning while driving I kept smelling like something was burning under the hood and called my son father and he told me to drive it to his shop. Open the hood and my oil cap wasn’t on. It was just laying on the inside of the hood. Oil was all over my engine. He ended up having to wash my engine off with water. I called the service department to explain what happened. I was ... Read More

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Google - Sep 13, 2026

I was very disappointed. My dad brought my car in for an oil change on Thursday. Friday my check engine light came on.Saturday morning while driving I kept smelling like something was burning under the hood and called my son father and he told me to drive it to his shop. Open the hood and my oil cap wasn’t on. It was just laying on the inside of the hood. Oil was all over my engine. He ended up having to wash my engine off with water. I called the service department to explain what happened. I was told to bring it back to make sure no damage was done. I have a picture. I hope there’s no harm done to my engine!!!

My first visit to the dealership I had a standard oil change and tire rotation done to my vehicle and to my surprise it was at no charge because it’s the first oil change with the new vehicle. I also asked them to top off the def fluid.. I was fine for the charge of the def fluid , but then they charged me an additional $30 in labor to put the def fluid in. I explained to her that the other dealership that I usually went to didn’t charge me anything to put def fluid in and that I ... Read More

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Google - Aug 25, 2026

My first visit to the dealership I had a standard oil change and tire rotation done to my vehicle and to my surprise it was at no charge because it’s the first oil change with the new vehicle. I also asked them to top off the def fluid.. I was fine for the charge of the def fluid , but then they charged me an additional $30 in labor to put the def fluid in. I explained to her that the other dealership that I usually went to didn’t charge me anything to put def fluid in and that I thought $30 in labor was ridiculous. She informed me there was nothing she could do. I explained to her that would be the last time I used their services. Then to top it off as I get to my vehicle, I noticed they spilled the def fluid down the entire side of my truck and didn’t even bother to wipe it off. I would hate to see what they would’ve charged me to wipe that off anyways.

I saw my vehicle was done and ready for close to 25 minutes before I went up and asked for my keys. Who knows how long it would have been before they actually attempted to check me out. Almost 3 hours for an oil change and rotation

The oil change only took a hour or so. But when I received my car the washer fluid was not filled up. I also asked for my car to have the world wide reprogramming done bc I know gm releases new software every month instead they just performed the over the air update and completely ignored my request.

Stephanie worked with me knowing that we only have 1 vehicle and got all the necessary repairs done in 1 day.

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Simply cannot be trusted. Refused to pay out on scratch and dent policy. Very sort sited and obtuse! I did asked before repair if it would pay and if there was any co pay, answer was it would pay 100%. This is after two C8 purchases! There are many other examples of why you should not do business with Volume. I won’t go into on this review.

Service was Excellent! But while I waited I was approached by a salesman by the name Tori asking me to consider a trade in. I only went to see what he was talking about but long story short I didn’t tell him that I was gonna purchase a vehicle , nor did I sign any Credit application. He kept trying to get me to sign this piece of paper , but I refused .They ran my credit report without any knowledge and it’s on my report as a hard inquiry.Tori and I were only discussing numbers and I kept ... Read More

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Google - Aug 2, 2026

Service was Excellent! But while I waited I was approached by a salesman by the name Tori asking me to consider a trade in. I only went to see what he was talking about but long story short I didn’t tell him that I was gonna purchase a vehicle , nor did I sign any Credit application. He kept trying to get me to sign this piece of paper , but I refused .They ran my credit report without any knowledge and it’s on my report as a hard inquiry.Tori and I were only discussing numbers and I kept telling him that I do Not want anything on my credit because my focus is on buying a house which he also stated he could help me with but he needed a deal because they hadn’t sold one car that day which was Sat Aug 1st 2026. I walked away went to the restroom leaving the restroom Tori and I assume his finance manager KEVIN approached me outside harassing me to purchase a vehicle . I can’t even use the bathroom in peace 😢. I only came in to get an oil change why am I being pressured to purchase a vehicle? As I was leaving another customer approached me and said that every time she comes in to get an oil change she’s being harassed as well into buying a new vehicle. I am highly upset because they ran my credit report without my consent.When I purchased my vehicle I specifically told them to finance thru Robin and they went thru several credit companies again without my knowledge when I signed for ROBINS CREDIT UNION only. The salesman Tori continued to call my phone I had to literally BLOCK him . This is why you didn’t make a sale and This is not right Volume . You will hear from me again . 😡 😡 😡

My experience with this company was great. Everyone was very friendly and helpful I would recommend them

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Poor customer service…

Never again will I take a vehicle for any type of service, nor will I buy another car from them again!!! There free oil changes sounds like a good deal but in the long run they are gonna get you for things you dont need!! Took my car in for oil change and tire rotation yesterday. Picked it up and they didn't even tell me my tire sensors were not registering. Had them try and reset them. One was not registering so they wanted to charge $270 + tax to fix the one. Took my car around the corner to a ... Read More

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Google - Jul 16, 2026

Never again will I take a vehicle for any type of service, nor will I buy another car from them again!!! There free oil changes sounds like a good deal but in the long run they are gonna get you for things you dont need!! Took my car in for oil change and tire rotation yesterday. Picked it up and they didn't even tell me my tire sensors were not registering. Had them try and reset them. One was not registering so they wanted to charge $270 + tax to fix the one. Took my car around the corner to a shop I trust and all my sensors were working fine!!!! Went back to talk to volume and instead of trying to make it right or keep my buisness the service manager told me I was welcome to take my buisness elsewhere. This is not the first time I have had issues with my free oil change. Its every single time. Told me I needed a cabin air filter and engine air filter when I had just changed them the day before. One time I was sitting in there waiting and every single person that came through the door needed a rear end alignment. I dont think that's even possible!!! I could literally go on and on. Do yourself and your car a favor and go elsewhere!!!

Called to get truck in for excessive fan running and poor AC performance. Volume got me in the very next day and morning for diagnostics. Worked with my warranty on covered parts. I would grade diagnostic competency as medium as they iterated on an issue which I felt was obvious, creating a longer lead time for completion. I don’t appreciate the upselling of services when they struggled to solve the issues I sent it in for. I don’t agree with the charging structure i.e. resetting an AC module is literally killing power to module and turning the ... Read More

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Google - Jul 8, 2026

Called to get truck in for excessive fan running and poor AC performance. Volume got me in the very next day and morning for diagnostics. Worked with my warranty on covered parts. I would grade diagnostic competency as medium as they iterated on an issue which I felt was obvious, creating a longer lead time for completion. I don’t appreciate the upselling of services when they struggled to solve the issues I sent it in for. I don’t agree with the charging structure i.e. resetting an AC module is literally killing power to module and turning the key to on and letting sit for 3-5 mins. This was recommended as $230 service, please don’t rip off prospective customers. I was informed my battery was bad and I needed to replace. Volume could have looked amazing by just removing the battery for me so I could just arrive and take for replacement and install the new one myself. However Volume tried charging me $50 for something they were more than capable of doing within minutes. I was forced to drive to the lot and rip the battery out myself then take to place of purchase for replacement. Thankfully a mechanic was able to come help me install which I did appreciate but come one people, that little act would have set you above and beyond. My experience started great but finished more on the sour side. My advice, look for small wins that will make you stand out and allow customers to appreciate your service.

I had a very frustrating experience during the buying process due to a lack of upfront transparency around pricing and add-ons. The vehicle was originally listed at $46,988, and that is what was presented at the salesman’s desk on the first paperwork I signed. However, by the time I reached the finance stage, the final amount financed had increased significantly due to additional charges and products that were not clearly explained or itemized at any point in the process. I questioned the price of the truck at the time, and the salesman stated it was the “listed price.” After signing ... Read More

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Google - Jun 25, 2026

I had a very frustrating experience during the buying process due to a lack of upfront transparency around pricing and add-ons. The vehicle was originally listed at $46,988, and that is what was presented at the salesman’s desk on the first paperwork I signed. However, by the time I reached the finance stage, the final amount financed had increased significantly due to additional charges and products that were not clearly explained or itemized at any point in the process. I questioned the price of the truck at the time, and the salesman stated it was the “listed price.” After signing the initial paperwork, I later noticed on the buyer’s order that there was a significant price increase before any taxes, extended warranties, or dealer fees. Even after asking about it, I was never provided anything showing or clearly explaining the “add-ons,” which resulted in a significantly higher financed amount than what was originally represented. This lack of upfront transparency made it difficult to make a fully informed decision. With that said, I do want to acknowledge that Joey and Simon, even though they were not the salesmen I directly dealt with, were both great and professional throughout the interaction. They were respectful, helpful, and stood out as positive parts of the experience

Took 3 months. Horrible communication and follow up

Service took a very long time to be completed also there were poor communication. Service Reps didn’t communicate well either and also was hard to get Reps by phone basically impossible to reach by phone. I had to call to see if my truck was ready for pickup after service was completed, I called and they told me yes your truck is ready instead of them calling me.

It took almost 2 hours to get an oil change.

Typical salesperson...told him the price i was looking for on the vehicle I was looking for..."come inside let me get my manager/finance guy on this..." they already know where they're at and what they'll do...its a ploy to get you in so they can work on you. Next, its the waste time game...let's wear them down with the back and forth shenanigans..."let me get the vin# and compare apples to apples". The fact of the matter is im willing to pay X for a vehicle not Y...... Read More

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Google - May 24, 2026

Typical salesperson...told him the price i was looking for on the vehicle I was looking for..."come inside let me get my manager/finance guy on this..." they already know where they're at and what they'll do...its a ploy to get you in so they can work on you. Next, its the waste time game...let's wear them down with the back and forth shenanigans..."let me get the vin# and compare apples to apples". The fact of the matter is im willing to pay X for a vehicle not Y...they always come at you with that MSRP crap - its a manufacturers suggested retail price - its not what they paid for it. Dealerships dont "buy" they get a floorplan which means they pay pennies on the dollar to have the car on the lot, they can sell them for whatever price they want and greedy ones try to get as much as possible out of you. If a Dealership tries to ask you what payment can you afford you know they're grimey. If a Dealership tries to run your credit first "to see what discounts and incentives you qualify for " you know they're grimey...thats your leverage and they already know what they can offer. Do yourself a favor, first research the car nationwide for the best price and dont be afraid to travel many out of state Dealerships will sell you a car, process the paperwork, so when you arrive you can sign and drive off Dimmit Chevrolet in south fl is one of them. Real Volume Dealerships want to sell cars and offer rock bottom prices because its a numbers game. Middle ga Dealerships like this one are the opposite. Check kbb and car sites for the depreciation of your vehicle for the previous year model to see what the lost value, commision/profit margin of the car is, that difference is your negotiation room. Dont ever be desperate to buy a car, its an emotional purchase and they prey on that. Lastly, be prepared, check your credit and finances before, your bank or credit union will finance just like chase or capital One. When you come to a dealership needing financing they run your credit through the same companies upwards of 13-18 times shopping your credit, wearing it down so you're forced into high interest loans and/or so you have no option but to buy from them. I have good credit and ive never had to put a penny down on a vehicle - ive owned an escalade, c7 and c8 corvettes, mustang, jetta, kia Sorento, Hyundai Chevrolet, three jeep cheerokees, a maxima, a couple Hondas, and a Nissan leaf. Thats a boomerang trick that they do during tax time especially to women and people who dont really qualify to buy cars...they get as much money down "free money", sell you the car knowing they'll repossess it in a few months, then sell it again! Talk about making money hand over fist! Wish you all well on your search! Mr. Clayton i believed you when you said you were the top salesman, I got to see it in action. Thank God I dont need a truck, I want a truck so I can be patient till the right Dealership with the right salesperson comes along!

Do NOT take your car here. I was treated horrible from the second ai walked in because I was scheduled during the manager's, Kreig Mayer, lunch break. I went in for a wiper fluid pump replacement and miraculously my wiper fluid hose was cut and a connector put on it. This led to the wiper fluid causing water damage to the amplifier, which was a $1700 fix. When I brought it to his attention, of course denial was the only response. I tried to give them a chance after hearing from others and I will NEVER take my car back. ... Read More

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Google - May 13, 2026

Do NOT take your car here. I was treated horrible from the second ai walked in because I was scheduled during the manager's, Kreig Mayer, lunch break. I went in for a wiper fluid pump replacement and miraculously my wiper fluid hose was cut and a connector put on it. This led to the wiper fluid causing water damage to the amplifier, which was a $1700 fix. When I brought it to his attention, of course denial was the only response. I tried to give them a chance after hearing from others and I will NEVER take my car back. I recommend you stay away unless you just have money to waste.

Not taking accountability for blowing fuses in my car when they worked on a warranty issue. Super frustrating!

Well they were running an advertisement on the radio they put up balloons music at the volume Chevy location in Forsyth Georgia advertising vehicles on the radio used for 79 dollars a month with $79 down they lie they lie. One of the salesman said there was only one vehicle. Well they didn't have much of a selection of other vehicles either.

I arrived for my appointment at 1pm. I was there for a oil change for 2+ hrs 😳. I did enjoy the complimentary popcorn though 😊.

I was very disappointed in the service I got. I had an appointment at 10:30 for oil change and they said that I needed an air/fuel induction service. Take 20mins to do. So I said ok. I could see maybe an hour wait because just things happen. However 3 hours later and me only one left in waiting room was not ok. I will not be coming back for service there again. The free oil change is just a joke because every time I come in for oil change they tell me oh you are up for whatever service they are ... Read More

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Google - Apr 6, 2026

I was very disappointed in the service I got. I had an appointment at 10:30 for oil change and they said that I needed an air/fuel induction service. Take 20mins to do. So I said ok. I could see maybe an hour wait because just things happen. However 3 hours later and me only one left in waiting room was not ok. I will not be coming back for service there again. The free oil change is just a joke because every time I come in for oil change they tell me oh you are up for whatever service they are selling at that time. That is just a money pit trying to get that free oil change money back. One guy told me what happened that my car got overlooked and got out of order. That is not ok. So I’m not impressed with your service department.

I brought my 2023 Chevrolet Silverado 1500 6.2L (50,000 miles) to Volume Chevrolet for multiple ongoing issues, including intermittent starting problems (the truck sometimes will not restart after being shut off) and a malfunction with the adaptive cruise control. Instead of properly addressing these concerns, the service department charged me $199 for diagnosing the cruise control issue, but failed to provide a clear explanation or resolution for the starting problem. When I spoke with the service manager, my concerns were dismissed and treated as if they were a waste of his time. This is not the first instance where I’ve felt disregarded by ... Read More

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Google - Mar 17, 2026

I brought my 2023 Chevrolet Silverado 1500 6.2L (50,000 miles) to Volume Chevrolet for multiple ongoing issues, including intermittent starting problems (the truck sometimes will not restart after being shut off) and a malfunction with the adaptive cruise control. Instead of properly addressing these concerns, the service department charged me $199 for diagnosing the cruise control issue, but failed to provide a clear explanation or resolution for the starting problem. When I spoke with the service manager, my concerns were dismissed and treated as if they were a waste of his time. This is not the first instance where I’ve felt disregarded by this service department. Based on these repeated experiences, I will not be returning for service, nor will I consider purchasing another vehicle from this dealership.

Drove an hour and a half to look at a vehicle. I let them know the vehicle I was coming to look at and the time i would be there. Pulled up and was told the vehicle just sold. A phone call or text would have been nice.

Dropped my truck off on Thursday was told it will be fixed Friday morning it was just a electrical relay, get there Friday morning they tell me they are working on it but it’s not in the shop it is still where I parked it the day before, so here it is 2 days for a relay and 6 hours in on my second day and then they come and say some crap about they bleeding it , stupid you don’t bleed electrical relays, so after about 9 hours on the second day it finally got fixed and it wasn’t nothing ... Read More

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Google - Mar 6, 2026

Dropped my truck off on Thursday was told it will be fixed Friday morning it was just a electrical relay, get there Friday morning they tell me they are working on it but it’s not in the shop it is still where I parked it the day before, so here it is 2 days for a relay and 6 hours in on my second day and then they come and say some crap about they bleeding it , stupid you don’t bleed electrical relays, so after about 9 hours on the second day it finally got fixed and it wasn’t nothing but a electrical relay

Car was there for a week. Was told it was ready. After driving over an hour to pick it up it broke down 9 miles down the road. Took it back to shop and not even a simple call to let me know it’s being looked at. No loaner offered and no vehicle is ridiculous. Never buying a Chevrolet again.

While it’s a free oil change (as promised upon purchasing the vehicle), the employees are not very attentive and in no rush to help get your service completed (and keys returned to you) as quickly as possible.

couldn’t do an alignment. took to another shop and had no issues.

couldn’t do an alignment on a car.

super disappointed in our decision to buy from volume Chevrolet we paid thousands extra for the extra coverage and after a month in the shop and being told it was covered under warranty i checked on the status and after 3 days of phone tag and a multitude of unanswered texts I'm now being told its not covered and they want $750 to replace just the battery terminals. we will definitely be buying our next vehicle somewhere else.

Intermittent wipers not working on a brand new Tahoe and they told me I wasn’t pushing a button. Mind you I’ve had this 2025 truck for a while now and it only stopped working the past week & I’ve never had to “PUSH A BUTTON” for it to work PREVIOUSLY. Requested service tech to show me and he couldn’t get them to work, go figure. Had my vehicle for 2.5 hours for an oil change & this issue. Also, the new sticker they put in windshield reminding me of next oil change states I’m 3,000 over for a ... Read More

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Google - Dec 8, 2025

Intermittent wipers not working on a brand new Tahoe and they told me I wasn’t pushing a button. Mind you I’ve had this 2025 truck for a while now and it only stopped working the past week & I’ve never had to “PUSH A BUTTON” for it to work PREVIOUSLY. Requested service tech to show me and he couldn’t get them to work, go figure. Had my vehicle for 2.5 hours for an oil change & this issue. Also, the new sticker they put in windshield reminding me of next oil change states I’m 3,000 over for a new one? They left old paper mats in truck (yes this may be petty but when you spend $80k on a vehicle I expect my floor covers replaced when serviced as it has been raining for 2 weeks straight! .

Great sales team....... Horrible service experiences. Lifetime oil changes are not really free when you have to wait 2.5 hrs for the oil and one filter to be changed. Set appointments 3 days ahead of time. And every oil change has taken 2.5 hrs at least. It appears that the free services offered at the finance table go to the back of the line in real life! Fuel and air filters are marked up 300%. Just horrible service experiences. Lifetime offerings are low priority in the back and high priority sales pitches in the front.

The only reason they are getting 2 satrs instead of 1 is because my tech advisor Philip is one of the best guys I've ever had for customer service. However which ever technician they had do the diagnostic on my 2014 Equinox is pure garbage. They said I needed an engine, at a cost of over $9000. When in fact all I needed was a catalytic converter. I find this out after buying a new car and dropping the car to a different mechanic for a second opinion. Replaced both converters for under $2000 and the Car now runs perfect. It's a shame ... Read More

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Google - Nov 25, 2025

The only reason they are getting 2 satrs instead of 1 is because my tech advisor Philip is one of the best guys I've ever had for customer service. However which ever technician they had do the diagnostic on my 2014 Equinox is pure garbage. They said I needed an engine, at a cost of over $9000. When in fact all I needed was a catalytic converter. I find this out after buying a new car and dropping the car to a different mechanic for a second opinion. Replaced both converters for under $2000 and the Car now runs perfect. It's a shame a good guy like Phil has to be paired with a subpar mechanic.

I would never buy a vehicle from Volume. They inflate the price of the vehicle to compensate for the lifetime warranty and free oil changes. And I dang sure would not ever take my vehicle there for service. Twice they have messed up our trucks. Once with a “30,000 mile” service, they ended up messing up our transmission. They fixed it after my husband got irate and proved it was their doing. Then yesterday my husband picks up his truck from having an oil change and tire rotation. While driving, the wheel comes off, by the grace of God he was ... Read More

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Google - Nov 21, 2025

I would never buy a vehicle from Volume. They inflate the price of the vehicle to compensate for the lifetime warranty and free oil changes. And I dang sure would not ever take my vehicle there for service. Twice they have messed up our trucks. Once with a “30,000 mile” service, they ended up messing up our transmission. They fixed it after my husband got irate and proved it was their doing. Then yesterday my husband picks up his truck from having an oil change and tire rotation. While driving, the wheel comes off, by the grace of God he was not going fast and was on a side street so no cars or people around. But the wheel hit the side of the public safety building in the city. You know the old saying fool me once shame on you fool me twice shame on me. Well we tried to give them another chance and support a local business but that bridge is burned.

Horrible experience at the Volume Chevrolet dealership. My car was there for 15 days for an inspection that should have taken max 2-3 days. Every time I called I was redirected or on hold for 15 mins. The service techs have no idea how to communicate. Volume Chevrolet is unorganized, employees are under qualified and unprofessional to say the least. I traded in my Tahoe on a Ford directly after leaving the dealership, just to escape GM and the terrible customer service they consistently have shown throughout the 3 years owning my Tahoe. GM vehicles are overpriced and cheaply made and they do ... Read More

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Google - Nov 12, 2025

Horrible experience at the Volume Chevrolet dealership. My car was there for 15 days for an inspection that should have taken max 2-3 days. Every time I called I was redirected or on hold for 15 mins. The service techs have no idea how to communicate. Volume Chevrolet is unorganized, employees are under qualified and unprofessional to say the least. I traded in my Tahoe on a Ford directly after leaving the dealership, just to escape GM and the terrible customer service they consistently have shown throughout the 3 years owning my Tahoe. GM vehicles are overpriced and cheaply made and they do not care about the customer after purchase. On Volume itself—it’s a poorly run business. This dealership experience turned me into a Ford customer. I will never shop at Volume Chevrolet again; and I highly do not recommend whoever reading this shop here unless you want to deal with a bunch of immature, unprofessional employees who don’t know what they are doing at ALL.